Terms & Conditions

By browsing, accessing, or using the "Towa-Flex” or by using any facilities or services made available through it, or by transacting through it, you agree to the terms and conditions outlined below (all of which are collectively referred to as the “Agreement”). This Agreement is made between you and Towa-Flex.

The Website is operated by Towa-Flex  ("we", "us", or "our"). By using this Website, you (the “Visitor”) accept the terms and conditions set out in these Website terms and conditions, the privacy policy, refund policy, and any other relevant terms, conditions, policies, and notices which may apply to specific sections or modules of this Website.

Currency

The accepted currencies for transactions on this Website are Japanese Yen (¥JPY), United States Dollar ($USD) and Hong Kong Dollars (HKD).

Website Availability

If Towa-Flex, in its sole discretion, considers that you are making any illegal or unauthorized use of the Website, or if your use of the Website breaches these Terms, we reserve the right to take any action we deem necessary, including but not limited to the termination of your use of the Website without notice and, in cases of illegal use, initiating legal proceedings.

We reserve the right to modify or discontinue any aspect or feature of the Website without prior notice. We may also suspend the Website for reasons such as repairs, planned maintenance, or upgrades, and we will not be liable to you for such suspension.

Your Status

By placing an order to purchase products through the Website, you warrant that:

• You are at least 18 years old; and
• You are legally capable of entering into binding contracts.

The Contract Between You and Us

Your contract with us relates solely to your use of the Website and the products available on it.

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean your order has been accepted. Your order constitutes an offer to buy a product via the Website. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you a Purchase Confirmation email. A contract will be formed between you and us only when we send you the Purchase Confirmation.

Credit Card Payment

Any liability for fraudulent credit card use will be on the user, and the onus to prove otherwise rests solely with the user. Towa-Flex  will not be liable for any fraudulent use of credit cards. When using a card, you must use your own card.

If your card is used for a purchase, you will receive a transaction descriptor as “Flex” on your billing statement.

Trademarks

All trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this Website are the registered or unregistered trademarks of Towa-Flex. No content on this Website should be construed as granting any license or right to use any trademark without prior written permission from the Website Owner.

Specific Use

You agree not to use the Website to send or post any message or material that is unlawful, harassing, defamatory, abusive, obscene, sexually oriented, or racially offensive. You also agree to indemnify the Website Owner against any loss, liability, damage, or expense caused directly or indirectly by your use of the Website to send or post any such message or material.

Orders

Upon completing a purchase, you will receive a receipt via email, including your Order ID and the date of purchase. Orders will only be confirmed when you receive the Purchase Confirmation email from us.

Non-Acceptance of Orders

We reserve the right to refuse any order at our discretion, including but not limited to cases where:

• There is a pricing or description error at the time of your order, which is obvious and could reasonably be recognized as incorrect;
• Your payment is refused.

If we refuse to accept an order, we will not be obligated to offer any compensation for any loss or disappointment.

Disclaimer of Liability

Towa-Flex  does not guarantee that all information on the Website is accurate, complete, or correct. We disclaim any liability for errors, inaccuracies, or non-delivery of information. The Website Owner shall not be responsible for any loss, damage, or expense resulting from your access or use of the Website, including personal injury or consequential damages.

Use of the Website

We do not make any warranty that the information on the Website is appropriate for use in all jurisdictions. By accessing the Website, you warrant that you are legally entitled to do so and that you comply with local laws.

Non-Commercial Use

This Website is for personal, non-commercial use only. You may not use the Website or its content for any commercial purpose without our prior written consent.

Visitor Registration

When registering on the Website, you must provide accurate, current, and complete information. If any of your registration details change, you must notify us immediately via our automated service or email at  info@towa-flex.com.

General

Entire Agreement

These terms and conditions, along with our privacy policy and any other applicable policies, constitute the entire agreement between you and Towa-Flex.

Alteration

We reserve the right to modify any terms, policies, or notices at any time, and you are responsible for reviewing the updated terms each time you visit the Website.

Conflict

In the event of any conflict between these terms and other applicable terms on the Website, the more specific terms shall prevail.

Cession

We may assign or delegate any rights or obligations under these terms to any third party.

Severability

If any provision of these terms is deemed unenforceable, it will not affect the enforceability of the remaining provisions.

Applicable Law

These terms shall be governed by and construed in accordance with the laws of Hong Kong, and you consent to the exclusive jurisdiction of the courts of Hong Kong for any disputes related to the Website or these terms.

When you purchase a service from our Website, your card statement will show the charge as "  ".