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JapaneseDelivery Policy
Reservation Process
We accept reservations through email, our website, and online forms. Confirmation will be sent to your preferred communication method.
In-Person Visits
Please arrive in comfortable clothing. Changing rooms and powder rooms are available. Shoes are optional — you may bring indoor exercise shoes if desired.
Counseling Session
Each new member receives a 15-20 minute private counseling session with a trainer to discuss fitness goals and create a personalized plan.
Trial Training Session
Our 60-minute trial training session is tailored to your fitness level, ensuring a fun, motivating, and effective workout experience.
Post-Training Feedback
After your session, trainers will provide feedback and personalized nutritional tips. No sales pressure — ask questions freely.
Payment Plans
We offer full and installment payments for courses. All sessions must be completed within the 5-month course validity period.
Rescheduling Policy
If you need to reschedule, please notify us at least 24 hours in advance to avoid forfeiting your session.
Customer Support
For assistance with reservations, training, or payments, contact us at info@towa-flex.com.